Community Guidelines

At Rondo, we're committed to creating a thriving community where sports unite people. Our platform serves as a space where athletes, fans, and sports enthusiasts can connect, share their passion, and inspire others. These guidelines are designed to ensure our community remains safe, authentic, and welcoming for everyone. We regularly update these guidelines to address emerging challenges and maintain the integrity of our platform.## Our Commitment to SafetySafety is paramount at Rondo. We employ a combination of technology and human expertise to maintain platform safety, working diligently to identify and remove content that violates our guidelines. We believe that everyone deserves to feel secure while using Rondo, whether they're sharing their athletic achievements, connecting with fellow sports enthusiasts, or discovering new sporting communities.## Minor SafetyThe safety of young athletes and minor users is our highest priority. We have zero tolerance for content that exploits or endangers minors. This includes, but is not limited to, any content containing physical, sexual, or emotional abuse of minors. We prohibit the sharing of private information about minors and take swift action against accounts that attempt to contact minors for inappropriate purposes.Content featuring minors must adhere to strict safety standards. Training videos involving young athletes must show proper supervision and safe practices. We remove content showing dangerous training methods or inappropriate coaching behavior. Parents and guardians should monitor their children's activity on Rondo, and we provide extensive resources to help them do so effectively.## Dangerous Content and Sports SafetySports inherently involve some level of risk, but we draw a clear line between acceptable athletic challenge and dangerous behavior. We prohibit content that encourages unnecessarily risky behavior or showcases dangerous training methods that could lead to serious injury. This includes:Training demonstrations must prioritize proper form and safety. While we celebrate athletic achievement and pushing personal limits, this must be done within reasonable safety parameters. Professional athletes and coaches should emphasize the importance of proper progression, adequate preparation, and appropriate safety measures.Content showing proper safety equipment and supervised training environments is encouraged. We want to foster a culture where safety and skill development go hand in hand. Educational content about injury prevention, proper technique, and responsible training methods is valued and promoted on our platform.## Authenticity and MisinformationTrust is essential in the sports community. We require all content to be authentic and truthful. This extends to:Match Results and Performance Claims: Any content claiming specific athletic achievements must be verifiable. We remove content that falsifies competition results or makes misleading claims about performance.Training and Coaching Advice: Content providing training guidance must be based on sound principles and preferably come from qualified individuals. While we encourage sharing knowledge and experience, dangerous or pseudoscientific training methods are not permitted.Sponsorships and Commercial Content: Any commercial relationships must be clearly disclosed. Athletes and content creators must be transparent about sponsored content, endorsements, and business relationships.## Harassment and Hate SpeechSports should unite people, not divide them. We have zero tolerance for harassment, hate speech, or discriminatory behavior. This includes:Targeted Harassment: Content or behavior that singles out individuals or groups for abuse, including athletes, officials, or community members.Discriminatory Content: Material that promotes hatred or discrimination based on race, ethnicity, national origin, religion, gender, age, disability, or sexual orientation has no place on our platform.Cyberbullying: Coordinated attacks, mass reporting, or systematic harassment of any kind are strictly prohibited.## Adult Content and NudityWhile Rondo recognizes that athletic performance often involves physically fit bodies and athletic wear, we maintain strict standards regarding nudity and adult content to ensure our platform remains appropriate for all ages. Athletic attire must be contextually appropriate for the sport or activity being demonstrated. Training videos, competition footage, and educational content should focus on the athletic performance or educational aspect rather than the body.Sports-appropriate attire such as swimming costumes, leotards, or other competition wear is permitted when shown in the proper athletic context. However, content that sexualizes athletes or focuses inappropriately on body parts will be removed. This includes but is not limited to provocative poses, unnecessary close-ups, or suggestive editing that detracts from the sporting context.Educational content about physical health, injury treatment, or sports medicine must be presented professionally and clinically. Such content may require age restrictions or content warnings depending on the nature of the material. Medical demonstrations should prioritize educational value while maintaining appropriate coverage and professional conduct.## Violence and Graphic ContentSports sometimes involve physical contact and potential injuries, but we have strict guidelines about how such content can be shared on our platform. Content featuring sanctioned combat sports, including boxing, martial arts, and wrestling, is allowed when shown within the context of official competition or proper training environments. However, this content must not glorify excessive violence or show clear intent to cause serious harm.Injury footage, while sometimes newsworthy in sports contexts, must be handled sensitively. Severe injuries, excessive blood, or distressing medical situations must include appropriate content warnings. Educational content about sports injuries, including prevention and treatment, should focus on the informative aspects rather than sensationalizing the injury.We strictly prohibit content that:
- Shows or promotes unsanctioned fighting
- Glorifies injuries or dangerous plays
- Encourages violence outside of regulated sports contexts
- Contains graphic content without appropriate warnings
- Promotes retaliation or deliberately harmful behavior in sports## Integrity in Sports ContentThe integrity of sports is fundamental to our community. We take a strong stance against content that compromises fair play or sporting ethics. This includes:Match-Fixing and Gambling: Content promoting or suggesting match-fixing, point-shaving, or other forms of competition manipulation is strictly prohibited. While discussion of legal sports betting may be allowed in appropriate contexts, any content promoting illegal gambling or suggesting ways to manipulate sporting outcomes will be removed.Performance-Enhancing Substances: Content promoting or encouraging the use of banned substances has no place on our platform. Educational content about anti-doping regulations and clean sport is encouraged, but any content promoting or providing instruction about prohibited substances will be removed.Fraudulent Sports Claims: We remove content making false claims about athletic achievements, fabricated competition results, or misleading representations of sporting abilities. This includes edited or manipulated content that presents unrealistic athletic performances without clear disclosure of alterations.## Intellectual Property and Sports RightsSports content often involves complex rights issues, and we take intellectual property rights seriously. This includes:Broadcast Rights: Unauthorized sharing of copyrighted broadcasts, including live games, professional matches, or premium sports content, is prohibited. Short clips may be allowed under fair use principles, but users must respect broadcasting rights and licensing agreements.Team and League Properties: Use of team logos, league marks, and official branding must comply with relevant trademark and licensing regulations. While fan content is encouraged, it must not infringe on protected intellectual property.Athlete Rights: Content featuring professional athletes must respect their personal rights and any applicable publicity rights. Unauthorized commercial use of athlete names, images, or likenesses is not permitted.## Commercial Activity and SponsorshipsRondo supports legitimate commercial activity while maintaining platform integrity. Commercial content must follow these guidelines:Sponsorship Disclosure: Athletes, coaches, and content creators must clearly disclose any sponsored content, paid partnerships, or commercial relationships. This includes both monetary and in-kind compensation.Product Claims: Any claims about sports equipment, training aids, or performance products must be truthful and verifiable. Misleading product claims, particularly regarding performance enhancement or injury prevention, are prohibited.Prohibited Products: Promotion of banned substances, illegal products, or unauthorized sports equipment is not allowed. This includes counterfeit sporting goods or unauthorized replicas of official equipment.## Platform Security and Account IntegrityMaintaining the security and authenticity of our platform is crucial. We employ robust measures to protect our community:Account Security: Users must maintain the security of their accounts and not share access credentials. Attempts to hack, impersonate, or compromise accounts will result in immediate action.Verification Systems: We maintain a verification system for professional athletes, teams, and recognized sports organizations to help users identify authentic accounts. Impersonation of verified accounts or attempts to mislead users about account authenticity are prohibited.Bot Activity: Automated systems, bots, or artificial means of generating engagement are strictly prohibited. This includes automated following, liking, or commenting systems.## Age-Appropriate ContentWe categorize content to ensure users encounter age-appropriate material:Content Classification: We use both automated systems and human review to classify content appropriately. Content featuring intense training, difficult competitions, or challenging subjects may require age restrictions.Minor Access: Users under 18 have additional protections and restricted access to certain content types. This includes limitations on direct messaging, live streaming, and access to mature content.Educational Content: While we encourage educational sports content, material covering advanced techniques, risk management, or complex training methods must include appropriate disclaimers and age restrictions.## Live Streaming GuidelinesLive streaming on Rondo must adhere to additional guidelines:Content Standards: Live streams must maintain appropriate content standards throughout the broadcast. This includes proper athletic attire, appropriate language, and suitable background environments.Interaction Rules: Live stream hosts must actively moderate their streams and maintain a safe environment for viewers. Harassment, hate speech, or inappropriate behavior in live stream chats will result in immediate action.Commercial Activities: Any commercial activities during live streams, including promotions, donations, or sales, must comply with our commercial guidelines and applicable laws.## Reporting and EnforcementOur enforcement system is designed to be fair, consistent, and transparent:Reporting Process: Users can report violations through in-app tools, providing specific information about the content and type of violation. Reports are handled confidentially and reviewed promptly.Enforcement Actions: Violations may result in content removal, account restrictions, or account termination, depending on the severity and frequency of violations. Users receive notifications explaining enforcement actions and their appeal rights.Appeals: We maintain a clear appeals process for users who believe enforcement actions were taken in error. Appeals are reviewed by separate moderators to ensure fair consideration.## Platform Features and ToolsWe provide various tools to help users maintain a safe and positive experience:Content Filters: Users can customize their feed preferences and filter out content they find uncomfortable or unsuitable.Blocking and Muting: Users have full control over their interactions and can block or mute accounts they don't wish to interact with.Support Resources: We maintain a comprehensive help center with guidance on using platform features, understanding guidelines, and accessing support.## Regular Updates and CommunicationThese guidelines are regularly reviewed and updated to address emerging challenges and community needs:Policy Updates: When guidelines are updated, we notify users through multiple channels and provide clear explanations of changes.Community Feedback: We actively seek and consider community feedback when developing and updating our guidelines.Transparency Reports: We regularly publish reports on our enforcement actions and platform safety efforts.## Additional ResourcesWe maintain extensive resources to support our community:Safety Center: Comprehensive guides on platform safety, best practices, and responsible content creation.Parent Portal: Resources for parents and guardians to help young athletes use the platform safely.Creator Academy: Guidelines and best practices for sports content creators.## Contact and SupportOur support team is available to assist with questions and concerns:Report Violations: report@rondoapp.co
General Support: support@rondoapp.co
Safety Concerns: support@rondoapp.co
Press Inquiries: press@rondoapp.coLast Updated: 12/07/2024These guidelines reflect our commitment to maintaining a safe, authentic, and inspiring platform for the sports community. We expect all users to familiarize themselves with these guidelines and adhere to them while using Rondo. The guidelines are subject to regular updates, and users are responsible for staying informed about any changes.